Customer service is a laboratory priority. Our vision of excellent customer service is "Timely and Accurate Service by People Who Care."
For issues or concerns, contact:
If at any time you wish to express a compliment, concern or complaint about any WellSpan service you may call the WellSpan Customer Careline at (877) 232-5807 or complete our electronic feedback form.
WellSpan Good Samaritan Hospital Laboratory quality of care complaints may also be submitted to The Joint Commission by e-mail at firstname.lastname@example.org. Your e-mail should include the name and address of the hospital, and a thorough explanation of your complaint.